Why Smartcat is safe to use

At Smartcat we are aware that linguistic resources are the core asset for translation
businesses. This is why we use the most advanced technologies and practices to keep
your data secure and prevent unauthorized access into your account. We don’t display,
transfer or share your data with anyone unlike some other companies do, you know.

Secure cloud storage
By accommodating your data in the cloud, you can be sure
of its safety. Intruders wouldn’t be able to access it in the
case that your computer is stolen or exposed to a virus.
Even if your computer is broken, all of your data will be
safe and available for you.
Your data is exclusively yours.
We considered any improper manipulation of user data and
guarantee complete confidentiality. Your data is secure
in your account, and belongs fully and only to you.
You control access to your data.
All accounts in the system are isolated, so users
of one account cannot access the information in another.
This means that all linguistic resources are only available
to you and the users that you authorize.
Your data is hosted in top-level data centers
with the strictest level of security (Tier IV) in geographically
diverse locations, ensuring much higher protection compared
to simply using your own office servers.
The data centers are SOC-1, SOC-2, and SOC-3
compliant and staffed and monitored 24/7/365.
Your payments are protected
We don’t store your payment data; all payments are
executed by our payment partners, each of them holding
a certified status with Visa's Global Compliant Provider
and Mastercard's SDP.
Translator information is not visible to external
Yet we reserve the translators’ right to register on
the platform as freelancers with a public profile and to use
such accounts for personal purposes.

For our tech-savvy users

Your data is encrypted
Smartcat uses an HTTPS/TLS protocol to protect data in transit between your
computer and our servers, and a 256-bit Advanced Encryption Standard (AES) —
to protect data at rest. For transmitting payment data, we use a TLS 1.2. protocol
and RSA algorithm with a 2048-bit key.
Database backup
Your data is continuously backed up on the database level and is replicated in real
time to a Smartcat backup data center. This guarantees we can recover from
a complete site failure in our main data center. All infrastructure can be
automatically set up in minutes, if needed.
Centralized user access
You can instantly limit access to your account using our centralized user
access control.
Flexible assignment of access rights
allows you to authorize at different levels – down to a single document
or linguistic resource.
Internal security policy.
Smartcat employees are prohibited from unauthorized access to client data.

Drop us a line at support@smartcat.ai if you have any questions about data security or privacy and we'll be happy to help.

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