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Sunhee Ku

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Translation services

Korean Native language  — English
  • English (USA)
Services
Subject

Accounting Arts and culture Annual reports Banking and investment Business Cosmetics Documents and certificates

Personal Details

Location
Korea, Seoul, 07:28 am
Native language
Korean
Work experience
4 years 5 months
About me
I have been carrying on translation job since 2016. I am mainly attending to economic columns, marketing reports and travel pamphlets. Some of the agencies have actually offered me a long-term contract as they fully contented with my outcomes. Plus I have been working in Carnival Cruise Line in United States as only Korean Guest Service Associate since 2018. I am assisting over 5,000 American guests as well as others from the other countries a da...

Education

Myong-ji University

  • 2016
  • Korea
  • International Trade

Work experience

Guest Service Associate in Carnival Cruise Line
from 2018 to Present
Documenting complaints and following up until the guest confirms that the issue is completely resolved In charge of responding to 911 emergency calls and delivering a correct and detailed information to a medical response team Organizing the whole process of medical debarkation preparing all necessary documents and communicating with a port agency on the port Promoting Carnival's credit card & tour items with detailed information
Quality Assurance Manager in Sung Shin Global (Shoe component Manufacturing Company)
from 2017 to 2018
Discussed dimension, hardness and appearance tolerances, size checking way of new model with shoe factory (Such as Adidas, Nike, Puma and so on) Root cause analysis of quality issues related to appearance, size tracking back through whole production process to find a leading cause and proceeding a follow up to rectify the issue Maintaining an amicable relationship with a brand and shoe factory side
Account Manger (Intern) in Furama Resort
from 2016 to 2016
Negotiated with tour companies on partnership about adding our resort to the list of the tour Translated executive reports from English to Korean and vice versa Prepared a weekly report based on customers' requests and complaints for leveling up their satisfaction