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Spanish Quality Manager

Posted: Sep 28, 2016 09:04 Expiration: Dec 24, 2016 08:00
The position of Quality Manager is a key player at TransPerfect. This position is for our New York, NY office.

This position reports into the Department Manager. Your particular language skill will allow you to finalize the end product before it goes to the client.

•Proofread all translated documents for grammar, punctuation and spelling errors
•Format all translated documents to mirror the original source document
•Give feedback to Project Manager re translated text in the form of a Q score
•Suggest subjective changes regarding style, smoothness, and feel of translated documents
•Utilize reference materials to maintain consistency across projects for individual clients
•Create glossaries for individual clients to complement reference materials
•Operate computer assisted translation (CAT) tools to improve efficiency
•Efficiently maintains formal disciplined operations procedures across a variety of client projects
•Track project-specific non-conformances and resolutions
•Assist with making new department processes while improving on existing ones (improve productivity, profitability)
•Maintain strong relationships with contract translators, editors, and proofreaders
•Investigate client complaints regarding translations – holding both freelance and full-time employees accountable
•Be responsible for any errors/omissions associated with their translation projects
•Track and report on company-wide quality metrics
•Juggle overlapping projects and priorities in a fast-paced environment
•Perform other special projects or duties when required
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